Relationships touch our lives every day. From the closest family and friends to associates and short term services or purchases, a level of trust needs to develop. In order for that conjoining of minds to be successful, the top priority is a level of communication that ensures complete understanding by both parties. A perfect example is honest and open conversation between a doctor and patient. Misinformation or the lack thereof may lead to disaster.
Another relationship that fits this accord, though not at the level of mortal loss, is that between a homeowner and a contractor. Good communication is crucial. Misunderstandings lead to costly repairs, extra time, and many sour feelings. An upgrade, repair, or addition should be a pleasant experience for the homeowner from first thought to standing back to enjoy the view. We all know there is never complete comfort in any job of this sort, but satisfaction should prevail when done right. The only way for the journey to reach such fruition is through timely conversation. This allows both parties to be on the same page. Complaints are not singled from one side, though.
Common issues home owners have voiced about contractors are:
One important concern raised by contractors is the failure of homeowners to secure the worksite from pets and children. This is first and foremost a safety issue for all involved. The second is unwelcome late night phone calls. Certainly an emergency issue is not included, but a discussion on the project should be held within a reasonable time frame.
The first way to avoid these problems is to hire a reputable licensed contractor. From that point on, open conversation is the answer. Discussions should lead to an understanding of any issue and the path toward resolve. In order to minimize misunderstandings, clear guidelines by both parties should be set as soon as possible. Frequent conversations on progress should be vetted in a schedule agreed by all. As in any relationship, trust and confidence is a shared task.
At Window Outfitters, we may install exterior home improvement products such as replacement windows and siding, but our primary concern is customer care. That’s how we’ve developed trust and a reputation for reliability and quality work. We’re committed to good communication and ensuring that we deliver on what we promise. We know there’s always room for improvement, but so far we think we’ve done fairly well with this, and so do our satisfied customers. We’ve received several Guild Quality awards for exceptional customer service. Visit our Client page to read what some of our clients have to say about their experience with our MN company.
Window Outfitters is a premier Window Replacement, doors, siding contractor and installer. As Contractor in the St Paul, Minneapolis, (Twin Cities) Minnesota (MN) metro, we proudly serve, but are not limited to, the following areas: Minneapolis Energy Efficient Vinyl Windows, Replacement Window Contractors Minnesota, Burnsville, Apple Valley, Lakeville, Savage, Bloomington, Edina, Richfield, Eagan, St Paul, Hastings, Minnetonka, Plymouth, Maple Grove, Eden Prairie, Farmington MN, Chaska, Shakopee, Chanhassen, Victoria, Mendota Heights Anderson Windows Minneapolis, Marvin Windows Minneapolis.
